Membership Information Policy
Article 1: Collecting, managing and using membership information
Membership information ie. name, date of birth, address, phone number are collected to identify and distinguish customers. We use such information in the following forms:
1. We collect and use the following personal information from members for transactions and management.:
a. Customers will register for membership in application form: full name, date of birth, age, address, phone number…
b. Registration date, admission date, using content and other information related to this present contract
c. Other membership information.
2. We use data in part 1 for the following purposes:
b. Deliver and provide products, services
c. Establish the basis for supplying customers with products and services
d. Collect service fees and payment
e. Provide after-sales services
f. Communication in case of emergency (such as: product problem)
g. Invite customers to use our new services
h. Collecting customers’ feedback
i. Manage membership fee
j. Other cases assigned in membership regulations such as: service introduction, ordering, payment request, handling problems
k. Develop new products or marketing strategies
l. Advertising activities
m. Comply with the Law
Article 2: Request for producing and changing personal information
If members request to check their information, SYUN and related companies must provide customers’ information. Customers may ask us to correct them if there is any mistake.
Article 3: Fail to register for membership
In case you register unsuccessfully or is no longer part of the membership, your information is still used for the purposes mentioned in article 1.
Article 5: Request to pause service
If we receive customers’ requests, we and our partners will stop using your registered information.
Article 6: Contact
Please contact us if you have any question about managing and using your information:
No 6, 379/8, Hoang Hoa Tham, Lieu Giai, Ha Noi
Tel : 024-3247-4383
Working hours: Monday - Friday (not including holidays) 9:00 ~ 18:00
※These regulations is in effect as from 01/06/2012.